ca365 Terms and Conditions

Introduction & Consent

These terms and conditions ("Terms") form a binding legal agreement between the ca365 platform ("Platform", "we", "us") and you ("User", "you"). By accessing ca365.bar or using any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

ca365 is a safe and reliable online gaming and betting platform. We use SSL encryption and fair play principles to protect every player's data and transactions. If you disagree with any part of these Terms, please refrain from using the platform.

ca365 reserves the right to update these Terms at any time. Changes take effect from the date they are published on the website. Continued use of the service will be taken as acceptance of the updated Terms.

Account Eligibility and Registration

To create an account and use ca365's services, you must meet the following conditions:

• You must be at least 21 years old.
• You must provide completely accurate and up-to-date personal information.
• Only one account is permitted per person. Creating multiple accounts is strictly prohibited.
• Account credentials may not be shared with or transferred to any other person.
• You are solely responsible for maintaining the confidentiality of your account.

Identity Verification

ca365 may request identity verification documents at any time. The platform reserves the right to hold withdrawals until verification is complete. Providing false information will result in immediate account closure and, where applicable, forfeiture of the balance.

Deposits, Withdrawals & Payments

Accepted Payment Methods

ca365 currently supports deposits and withdrawals through the following mobile financial services: bKash, Nagad, Rocket, Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.

Limits and Timeframes

• Minimum deposit: ৳500 (per method).
• Minimum withdrawal: ৳800.
• Typical withdrawal time: 15 minutes to 2 hours.
• Identity verification must be completed before a withdrawal request is processed.

Important Guidelines

Deposited funds must come from a payment account registered in your own name. Deposits from third-party accounts are not accepted and such transactions may be cancelled or forfeited. Please ensure you provide accurate details during deposits and withdrawals — ca365 is not responsible for any loss resulting from incorrect information.

Bonuses & Promotional Offers

Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit, up to ৳20,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus and your total balance will be ৳2,000.

Wagering Requirement

Before withdrawing bonus winnings, the bonus amount must be wagered 25 times (wagering applies to the bonus amount only, not the deposit). Example: ৳1,000 bonus × 25 = a total of ৳25,000 must be wagered before bonus winnings can be withdrawn.

General Bonus Terms

• Each bonus must be used within a specified validity period.
• The same person may not claim bonuses through multiple accounts.
• If bonus abuse or fraudulent activity is detected, ca365 reserves the right to cancel the bonus and any associated winnings.
• ca365 reserves the right to modify or withdraw any promotional offer at any time.

Gaming Rules & Fair Play

All games on ca365 are operated on the basis of fair play principles. The following rules apply to all slots, live casino, sports betting, and card games available on the platform:

• Every bet is final — once confirmed, a bet cannot be changed or cancelled.
• ca365 is not obligated to pay out winnings obtained illegitimately due to a technical error.
• The use of bots, automated software, or any other improper means is strictly prohibited.
• In the event of a dispute over a game result, ca365's decision will be considered final.
• For sports betting, wins and losses will be determined after the official result is announced.

Reasons for Bet Cancellation

ca365 may cancel bets and return stakes in the following situations: technical issues, incorrect odds displayed, event changes, or event cancellation. In such cases, only the original staked amount will be returned.

VIP Program & Cashback

The ca365 VIP program has five tiers. Each tier provides a weekly cashback benefit:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.4% cashback per week.
• Gold: up to 0.6% cashback per week.
• Platinum: up to 0.8% cashback per week.
• Diamond: up to 1.0% cashback per week.

VIP tier advancement is determined based on your activity on the platform. ca365 reserves the right to change the VIP program's benefits and structure at any time, and will endeavour to give advance notice of any changes.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Any attempt at money laundering or illegal transfer of funds.
• Bonus fraud, use of multiple accounts, or exploiting system vulnerabilities.
• Use of bots, hacking tools, or any other automated programs.
• Threatening, harassing, or behaving inappropriately toward other users.
• Commercially reselling any service or information from the platform.
• Creating or operating an account in the name of a minor (under 21 years of age).

Privacy & Data Security

ca365 places the highest importance on protecting your personal information. All data transfers are secured using SSL encryption technology. Our detailed policy on data collection, storage, and use can be found on our Privacy Policy page.

It is your responsibility to keep your account password confidential and to notify our support team immediately of any suspicious activity. ca365 will not be liable for any loss resulting from third-party access to your account.

Responsible Gaming & Self-Control

ca365 makes responsible gaming its top priority. Betting can create financial risk and should be played for entertainment purposes only. We offer users the following tools:

• Deposit Limits: Set a weekly or monthly deposit limit.
• Self-Exclusion: Request a temporary suspension of your account for a specified period.
• Reality Check: Reminders of time spent during a session.

If you feel that gambling is causing problems for you or your family, please visit our Responsible Gaming page and contact the support team.

Account Suspension and Closure

Closure by ca365

ca365 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these Terms.
• Suspected fraudulent activity or bonus abuse.
• Failed identity verification or provision of false information.
• Extended period of inactivity.

Closure by the User

You may request closure of your account at any time through the support team. Before submitting a closure request, any pending bonus wagering requirements must be fulfilled or the bonus must be cancelled.

Limitations of Liability

ca365 bears no liability for the following:

• Any loss caused by internet connection disruption or device issues.
• Failure of third-party software or payment providers.
• Financial loss caused by user negligence or error.
• Unexpected technical errors or force majeure events.

ca365 always strives to ensure maximum platform availability; however, the service may be temporarily unavailable due to maintenance or technical reasons.

Support & Dispute Resolution

Our 24/7 live chat service and email support are available to contact ca365. Assistance is available in both Bengali and English.

• Live Chat: 24 hours a day, 7 days a week.
• Email: [email protected]

In the event of a dispute, please contact the support team first. Most issues can be resolved through discussion. ca365's decision will be considered final unless exceptional circumstances arise.

Miscellaneous Provisions

Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between you and ca365, and replace all previous oral or written understandings on this subject.

Severability

If any provision of these Terms is declared invalid or unenforceable by a court, all remaining provisions will continue in full force and effect.

Language

The Bengali version of these Terms is the original and official version. In the event of a conflict with any translation, the Bengali version will take precedence.

Assignment of Rights

ca365 may assign its rights or obligations under this agreement without prior notice. A user may not assign any rights or obligations under this agreement without ca365's prior written consent.